Shipping policy
Techeasemart.com
Email: Techeasemart@gmail.com
Phone: 9382542972
Address: Village – Kathal Bari, Post – Bairati, District – Coochbehar, West Bengal
Pin Code: 736157
Category: Electronics and Gadgets
Introduction
Welcome to Techeasemart.com. We are committed to delivering your Electronics and Gadgets safely, quickly, and efficiently. This Shipping Policy outlines our shipping procedures, timelines, costs, delivery process, and other important information to ensure transparency and customer satisfaction.
By placing an order on our website, you agree to the terms mentioned in this Shipping Policy.
1. Order Processing Time
All orders placed on Techeasemart.com are processed within 1–3 business days (excluding Sundays and public holidays).
-
Orders placed before 2:00 PM are usually processed on the same business day.
-
Orders placed after 2:00 PM may be processed on the next business day.
-
During peak seasons, festive sales, or promotional campaigns, processing time may extend slightly due to high order volume.
Once your order is processed and dispatched, you will receive a confirmation message via email or SMS with tracking details.
2. Shipping Coverage
We currently ship across India, covering both metro cities and rural areas.
Delivery availability depends on courier service coverage in your specific location. If your area falls outside our courier partner's serviceable zones, we will contact you to provide an alternative solution or cancel the order with a full refund.
3. Shipping Charges
Shipping charges may vary based on:
-
Product weight and dimensions
-
Delivery location
-
Ongoing promotional offers
Standard Shipping
-
Shipping charges are calculated at checkout.
-
Free shipping may be offered on selected products or during promotional campaigns.
Cash on Delivery (COD)
-
COD may be available in selected serviceable pin codes.
-
Additional COD handling charges may apply.
All applicable shipping charges will be clearly displayed before you complete your purchase.
4. Estimated Delivery Time
Estimated delivery time depends on your location:
-
Metro Cities: 3–5 business days
-
Tier 2 & Tier 3 Cities: 4–7 business days
-
Remote Areas: 5–10 business days
Please note that delivery timelines are estimates and may vary due to:
-
Weather conditions
-
Public holidays
-
Natural disasters
-
Courier delays
-
Government regulations
Techeasemart.com is not responsible for delays caused by courier partners, but we will always assist you in tracking and resolving delivery issues.
5. Order Tracking
Once your order is shipped, you will receive tracking details via email or SMS.
You can track your shipment using the tracking link provided. If you face any issues while tracking your order, please contact us at:
📧 Techeasemart@gmail.com
📞 9382542972
We will assist you promptly.
6. Delivery Process
Our delivery partners will attempt delivery at the address provided during checkout.
Important points:
-
Please ensure that your shipping address and contact number are correct.
-
If the courier attempts delivery and you are unavailable, they may attempt delivery again.
-
If multiple delivery attempts fail, the package may be returned to us.
If your order is returned due to incorrect address, unavailability, or refusal to accept the order, re-shipping charges may apply.
7. Packaging and Product Safety
At Techeasemart.com, we understand that Electronics and Gadgets require special handling.
We ensure:
-
Secure and protective packaging
-
Bubble wrapping for fragile items
-
Proper sealing and labeling
-
Quality checks before dispatch
Our goal is to ensure your product reaches you in perfect condition.
If you receive a damaged package, please:
-
Take clear photos of the outer package and product.
-
Record an unboxing video (mandatory for damage claims).
-
Contact us within 24 hours of delivery.
8. Partial Shipments
In some cases, if you order multiple products, they may be shipped separately depending on stock availability and warehouse location.
You will receive separate tracking numbers for each shipment.
9. International Shipping
Currently, Techeasemart.com does not offer international shipping. We only deliver within India.
If international shipping becomes available in the future, this policy will be updated accordingly.
10. Shipping Delays
While we strive to deliver orders on time, delays may occur due to:
-
High order volume
-
Courier disruptions
-
Natural calamities
-
Political or regulatory restrictions
-
Incorrect address provided by the customer
In case of significant delays, our team will inform you via email or phone.
11. Lost or Stolen Packages
If your tracking status shows "Delivered" but you have not received the package:
-
Check with neighbors or family members.
-
Contact the courier service.
-
Inform us within 48 hours.
Techeasemart.com will coordinate with the courier partner to investigate. However, we are not responsible for stolen packages after confirmed delivery.
12. Address Changes
If you need to change your shipping address:
-
Contact us immediately after placing your order.
-
Address changes are not guaranteed once the order is dispatched.
We are not responsible for delivery issues due to incorrect or incomplete address information provided by the customer.
13. Refused Deliveries
If you refuse delivery without valid reason:
-
Shipping charges will not be refunded.
-
COD orders may be restricted for future purchases.
Please contact us before refusing any shipment so we can assist you.
14. Undeliverable Orders
Orders may be marked undeliverable due to:
-
Incorrect address
-
Incomplete contact details
-
Multiple failed delivery attempts
-
Customer refusal
Such orders will be returned to our address:
Village – Kathal Bari
Post – Bairati
District – Coochbehar
West Bengal – 736157
Re-shipping charges may apply for re-delivery.
15. Shipping During Sales & Promotions
During special offers and festive sales, processing and delivery times may be slightly longer due to increased order volume.
We appreciate your patience during such times and assure you that we will work diligently to deliver your order as soon as possible.
16. Customer Support
For any shipping-related queries, feel free to contact us:
📧 Email: Techeasemart@gmail.com
📞 Phone: 9382542972
📍 Address: Village – Kathal Bari, Post – Bairati, District – Coochbehar, West Bengal – 736157
Customer satisfaction is our top priority, and we are always ready to assist you.
17. Policy Updates
Techeasemart.com reserves the right to update or modify this Shipping Policy at any time without prior notice.
Customers are encouraged to review this page periodically to stay informed about our shipping procedures.
Thank You
Thank you for shopping with Techeasemart.com. We appreciate your trust in us for your Electronics and Gadgets needs.
We are committed to delivering quality products safely and efficiently to your doorstep.